Our Grievance App

Not everyone wants to attend meetings and other formal occasions to either raise a grievance, to respond to one, or to have the issues fairly handled as soon as possible.

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Also, not everyone wants the details of their grievance or concern heard and judged by a manager who may be the manager of the person against whom the complaint is made or who is in their line management organisation in some other way.

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Also, not everyone wants the whole matter concluded with a judgment or imposed solution.

 

They simply want a quick and fair solution which enables them to keep their dignity, not destroy working relationships, to have their concerns sorted and to move on.

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Very importantly, having the whole matter handled by an independent and external neutral makes for fairness and objectivity. It also provides the professional touch.

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AND a key objective is to help those involved to reach an agreed outcome which really helps them to move on.